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DXC Global Pass

Help for DXC Global Pass

DXC Global Pass provides secure access to hundreds of DXC Technology resources.

Global Pass help for DXC personnel (users with a @dxc.com email address)

Global Pass login

 Global Pass login
To access a DXC Technology resource secured by Global Pass, enter your User ID or user name and Global Pass password for validation:
  • User ID or User Name: Use your DXC shortname for the Global Pass User ID or use your @dxc.com email address if prompted for an email address. If you do not have a shortname or email address and believe you should, contact DXC IT support by phone.
  • Global Pass password: Ensure your keyboard Caps Lock is turned off and enter your Global Pass password. See below for more password information.
Avoid lockout
Attempting to sign in with the incorrect user name or password too many times can cause a lockout. This is by design, to help prevent password cracking technologies.

If your User ID or password are not accepted, ensure Caps Lock is off, and carefully re-enter your information. If you have forgotten your password, follow the steps below.

Sign out of Global Pass
Close your browser window to end your session to Global Pass secured resources. If you do not take any action, your access will terminate at the end of the idle period timeout.

Password reset / forgot your password?

If you know your current password, follow these steps to reset it:
  1. Navigate to the Universal ID - Change your password site.
  2. Enter your current password, your new password and confirm your new password.
  3. Follow the Global Pass password rules for creating a strong password that meets DXC security requirements.
  4. Enter your new password and click SAVE. You can close out of the Universal ID site.
  5. You will receive an email confirmation of a successful password change.
If your current password is not working or you have forgotten it:
  1. If you have previously set up your security questions and answers, you can reset your password from your PC lock screen or navigate to the Universal ID - Reset your password site.
  2. Enter your @dxc email and click RESET PASSWORD.
  3. Answer your security questions and enter your new password then click SUBMIT.
  4. You will receive an email confirmation of a successful password change.

Password rules

 To better protect your information and DXC resources, Global Pass enforces strong passwords. Your password is case sensitive, and must contain:
  • A minimum of eight (8) characters
  • A maximum of thirty two (32) characters
  • At least two (2) alphabetic characters (a-z, A-Z)
  • At least two (2) numerical character (0-9)
  • At least one (1) upper case and one (1) lowercase character
  • At least one (1) special character such as ~ ! @ % & * _ + - = { } \ ] [ : ; ? , . ' < > / | " ^
Other non-alphanumeric characters should not be used and may not be accepted by Global Pass and/or downstream applications.

Passphrases are also allowed. A passphrase is similar to a password in usage, but is generally longer for added security. An example method of creating an easy-to-remember passphrase is to choose two phrases, convert them to an acronym, and then combine them to create the final passphrase.

For instance, “The quick brown fox jumps over the lazy dog” becomes tqbfjotld and “Now is the time for all good men to come to the aid of their country” becomes Nittfagmtcttaotc. Combining these two acronyms would produce the final passphrase that shall also include a number and a symbol: “Nittfagmtcttaotctqbfjotld2$”.

Passphrases may contain a dictionary word in any language or slang, dialect, jargon, etc. but shall not be based on personal information (e.g., name of family member, date of birth, driver license number, etc.)

In addition, you must change your DXC Global Pass password at least once every ninety (90) days. When your password is approaching an expiration date, you will receive reminders with instructions on how to change it.

You cannot reuse passwords until after a minimum of six other different passwords have been used, or a minimum of 360 days have elapsed since the password was last used.

Symantec VIP Multifactor Authentication (MFA)

 In addition to Global Pass, DXC provides a Multifactor Authentication (MFA) service to secure many corporate tools and sites. The MFA service uses Symantec VIP multifactor authentication (MFA), and is easy to use with one-click mobile and desktop options to hold the MFA credentials.

Learn how to set up and use MFA .

Support

 Contact IT support by chat on ITConnect.

If you cannot access ITConnect, you may contact IT support by phone.

 

Global Pass help for DXC customers

Global Pass login

 Global Pass login
To access a DXC Technology resource secured by Global Pass, enter your User ID and Global Pass password for validation:
  • User ID: Use the DXC Global Pass User ID provided to you by your account representative. If you do not have a Global Pass User ID and believe you should, contact your account representative or account service desk.
  • Global Pass password: The password is case sensitive -- make sure Caps Lock is off. See below for more password information
Avoid lockout
Attempting to sign in with the incorrect user name or password too many times can cause a lockout. This is by design, to help prevent password cracking technologies.

If your User ID or password are not accepted, ensure Caps Lock is off, and carefully re-enter your information. If you have forgotten your password, follow the steps below. If you are locked out, wait up to 30 minutes and then try again.

Sign out of Global Pass
Close your browser window to end your session to Global Pass secured resources. If you do not take any action, your access will terminate at the end of the idle period timeout.

Password reset /forgotten  password

 Change a known password:
  1. Navigate to the Global Profile Manager tool. If prompted, enter your Global Pass user id and password and click Log in.
  2. From the left navigation menu, choose Password Services.
  3. Select Change My Password.
  4. You will be prompted to enter your current password, your new password, and to confirm your new password. Follow the password guidelines below for creating a strong password that meets DXC security requirements.
  5. When you enter the requested information and click Submit, your DXC Global Pass password request is processed.
If you have forgotten your Global Pass password:
  1. Navigate to the Global Profile Manager tool and enter your User ID.
  2. Answer the three Password hints.
  3. You will be provided a temporary password, click OK.
  4. Log back on to the Global Profile Manager tool with your temporary password.
  5. Enter your temporary password, your new password, and to confirm your new password. Follow the password guidelines below for creating a strong password that meets DXC security requirements and then enter your new password. click Submit
When complete, a confirmation message is displayed. If your password does not meet the password rules, you will receive an error message identifying the rule you did not meet.

Password rules

 To better protect your information and DXC resources, Global Pass enforces strong passwords. Your password is case sensitive, and must contain:
  • A minimum of eight (8) characters
  • At least two (2) alphabetic characters (a-z, A-Z)
  • At least two (2) numerical character (0-9)
  • At least one (1) special character such as ~ ` ! @ % ^ & * ( ) _ - + = , . / \ { } [ ] ; : < > ? " '
Other non-alphanumeric characters should not be used and may not be accepted by Global Pass and/or downstream applications.

Passphrases are also allowed. A passphrase is similar to a password in usage, but is generally longer for added security. An example method of creating an easy-to-remember passphrase is to choose two phrases, convert them to an acronym, and then combine them to create the final passphrase.

For instance, “The quick brown fox jumps over the lazy dog” becomes tqbfjotld and “Now is the time for all good men to come to the aid of their country” becomes Nittfagmtcttaotc. Combining these two acronyms would produce the final passphrase that shall also include a number and a symbol: “Nittfagmtcttaotctqbfjotld2$”.

Passphrases may contain a dictionary word in any language or slang, dialect, jargon, etc. but shall not be based on personal information (e.g., name of family member, date of birth, driver license number, etc.)

In addition, you must change your DXC Global Pass password at least once every ninety (90) days. When your password is approaching an expiration date, you will receive reminders with instructions on how to change it.

You cannot reuse passwords until after a minimum of six other different passwords have been used, or a minimum of 360 days have elapsed since the password was last used.

Support

 Contact your account representative or account service desk.

 

Global Pass help for WiKonnect users

Global Pass login

 Global Pass login
To access a DXC Technology resource secured by Global Pass, enter your User ID and Global Pass password for validation:
  • User ID: Use the DXC Global Pass User ID provided to you. For assistance, send an email to WiKonnect support.
  • Global Pass password: The password is case sensitive -- make sure Caps Lock is off. See below for more password information
Avoid lockout
Attempting to sign in with the incorrect user name or password too many times can cause a lockout. This is by design, to help prevent password cracking technologies.

If your User ID or password are not accepted, ensure Caps Lock is off, and carefully re-enter your information. If you have forgotten your password, follow the steps below. If you are locked out, wait up to 30 minutes and then try again.

Sign out of Global Pass
Close your browser window to end your session to Global Pass secured resources. If you do not take any action, your access will terminate at the end of the idle period timeout.

Password reset / forgotten password

 Change a known password:
  1. Navigate to the Global Profile Manager tool. If prompted, enter your Global Pass user id and password and click Log in.
  2. From the left navigation menu, choose Password Services.
  3. Select Change My Password.
  4. You will be prompted to enter your current password, your new password, and to confirm your new password. Follow the password guidelines below for creating a strong password that meets DXC security requirements.
  5. When you enter the requested information and click Submit, your DXC Global Pass password request is processed.
If you have forgotten your Global Pass password:
  1. Navigate to the Global Profile Manager tool and enter your User ID.
  2. Answer the three Password hints.
  3. You will be provided a temporary password, click OK.
  4. Log back on to the Global Profile Manager tool with your temporary password.
  5. Enter your temporary password,  your new password, and to confirm your new password. Follow the password guidelines below for creating a strong password that meets DXC security requirements and then enter your new password. click Submit
When complete, a confirmation message is displayed. If your password does not meet the password rules, you will receive an error message identifying the rule you did not meet.

Password rules

 To better protect your information and DXC resources, Global Pass enforces strong passwords. Your password is case sensitive, and must contain:
  • A minimum of eight (8) characters
  • At least two (2) alphabetic characters (a-z, A-Z)
  • At least two (2) numerical character (0-9)
  • At least one (1) special character such as ~ ` ! @ % ^ & * ( ) _ - + = , . / \ { } [ ] ; : < > ? " '
Other non-alphanumeric characters should not be used and may not be accepted by Global Pass and/or downstream applications.

Passwords shall not be a dictionary word in any language or slang, dialect, jargon, etc. or based on personal information (e.g., name of family member, date of birth, driver license number, etc.)

Passphrases are also allowed. A passphrase is similar to a password in usage, but is generally longer for added security. An example method of creating an easy-to-remember passphrase is to choose two phrases, convert them to an acronym, and then combine them to create the final passphrase.

For instance, “The quick brown fox jumps over the lazy dog” becomes tqbfjotld and “Now is the time for all good men to come to the aid of their country” becomes Nittfagmtcttaotc. Combining these two acronyms would produce the final passphrase that shall also include a number and a symbol: “Nittfagmtcttaotctqbfjotld2$”.

Passphrases may contain a dictionary word in any language or slang, dialect, jargon, etc. but shall not be based on personal information (e.g., name of family member, date of birth, driver license number, etc.)

In addition, you must change your DXC Global Pass password at least once every ninety (90) days. When your password is approaching an expiration date, you will receive reminders with instructions on how to change it.

You cannot reuse passwords until after a minimum of six other different passwords have been used, or a minimum of 360 days have elapsed since the password was last used.

Support

 For assistance with your Global Pass password, send an email to WiKonnect support.